Partner Management Intern - Стаж
HPE
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Who We Are:
At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.
That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.
Start Date: 17th February 2025
Location: Sofia, Bulgaria
What you’ll do:
During our internship program in the Partner Delivery organization, the successful candidates will provide administrative and organizational support for key projects, communicate with people worldwide thus gaining practical skills and knowledge in a fast-paced business environment. Partner Service Deliver Intern will manage all operational matters and quality performance related to assigned channel partners. Some of your key responsibilities will include:
- New Partner Setup
- Educate partners – self-sufficiency/engagement model
- Deliver operational trainings (Ops guide, how to interface with HPE, etc.)
- Communicate Ops guide changes, program changes, etc.
- Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end
- Ensure a close working relationship with assigned accounts
- Ensure assigned partners make correct financial warranty claims where applicable
- Ensure all assigned accounts are meeting operational targets within Accreditation metrics
- Ensure assigned partners deliver high quality customer satisfaction in service delivery to customers
- Develop a very close working relationship with (country/region) channel team, attending all reviews when required
What you’ll need:
- Currently enrolled in a Bachelor or Master’s degree
- Analytical troubleshooting and problem-solving skills
- Time management skills and working with strict deadlines
- Good customer, telephone, oral and written communications skills
- Mastery in English
What you can expect from us:
• Initial extensive onboarding to support you with adjusting into the role
• Ongoing learning and development throughout the duration of the program
• Be mentored by a member of the team and after the program you can grow into a true professional with valuable relationships and international working experience
• Competitive salary and great benefits
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