Account Manager with English

About us

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Account Management Professional:

• Maintains E2E cycle management for a portfolio of B2B customers from the IT industry to close deals/ increase revenue

• Maintains accurate customer master record including licenses, software, and service contract expiration dates; shipping address; updates customer contact information in the CRM or other available tools required by the business

• Manages areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.

• Answers customer inquiries via e-mail to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.

• Utilizes existing client relationships to generate referral new business leads

• Manages relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintains a business partnership

About you:
You are:

• Pro-active!

• Great storyteller and an even better listener

• Thinking outside the box to drive positive improvement

But you also:

• Have excellent communication skills: written and verbal required.

• Demonstrate ability to meet deadlines

• Are a team player willing to share learnings from successes and challenges alike

• Have an authentic approach

• Fluently speak English

• Have previous sales/customer service experience

About our offer:
Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

• Competitive salary & Bonus system

• Additional health insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Chance to practice foreign language skills and attend different trainings

• Various opportunities for career development and growth within the company

• Free access to LinkedIn Learning Platform

• Hybrid type of work

• Modern office space with free coffee and hot beverages

• Recognition awards

We do not finish with the good news, because we have:

• Impressive parties

• Lots of social events

• Company discounts

• A unique open-minded culture

• Fresh, lively and friendly work environment

• Trending TikTok and Instagram accounts

• Inspiring leaders

We promise our recruitment process is not scary.

Apply now!